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Natalie
My name is Natalie, I started this blog as a Newly Qualified Social Worker working with adults. I have now progressed to a level 3 Social Worker and want to continue sharing my experiences.

They know best

  We work with people in a lot of different situations and although we may have previous experience of working with people with the same diagnosis or similar difficulties this does not mean that we know the best way to approach the situation. I was linked to a very useful website this week via some training I attended about tips from people living with Dementia. It is a website full of ideas about different aspects of life and how to use small fairly inexpensive fixes to make day to day life easier for someone with Dementia. I found this really helpful because although I have worked with people with this diagnosis the people who experience this as part of their daily life have much more knowledge than I do about what works. Working in a community team we look at what is available in the community first before looking into other options and then paid for services. Some of the simple tips that are offered could save a lot of money but also could allow someone to remain in their...

Importance of language

When training to be a Social Worker we do talk about the importance of the language we use and focus on not using jargon because we don’t want to confuse people, but I don’t think this is a topic that is discussed or delved into as much as it should be. We know that we should speak professionally, not swear and be respectful. These are a given but the finer nuances of interactions with people can make a big difference to how the relationship develops and how involved that person feels in working with you. When we first visit someone, it is important to know how they wish to be addressed. Are they happy for you to use their first name, do they go by a middle or different name or do they prefer Mrs X. This demonstrates from the beginning of your interaction with them not only that you care about their preferences but also it can do a lot in terms of respect. I had a conversation not long after starting my final placement with my practice educator about a specific case. I am White...

Burnout and taking a break

  How often do we have conversations with carers talking about how they don’t need to feel guilty for needing a break? How they are only human and can only give so much to others because they need something left for themselves. Now how often do we take our own advice? I imagine a lot less than we should. We seem to find it easier to explain to others how what they are doing is what they need to do for their own mental health, but we don’t do the same for ourselves. The rate of burnout in Social Work is high and the average length of a Social Work career is approximately 8 years. There are a lot of reasons for this such as high caseloads and low resources, but I do think that some of it comes from Social Workers who want to make sure they do the best for the people they support and put themselves on the back burner to achieve it. I follow a lot of Social Workers on twitter and see regular conversations about how people are having to work weekends and late into the evening ...

Cases are icebergs

  Social Work is one of those jobs where people will say no two days are the same. This is definitely the case because we work with people, and everyone is an individual, but I do find that we see the same types of things quite often. There will always be outliers that are like nothing you have ever seen before but more often than not we see the same types of referrals coming through. For the team I work in we see: ·          Capital drops (where someone who was self-funding previously is now below the threshold and can receive some financial support from the Local Authority), ·          Carer Strain (the carer is struggling and needs a break), ·          Assessment Bed (someone has either left hospital or has been put into an assessment bed from the community to establish their needs before working out a long-term plan), ·     ...

We are not superheroes

  As many of us are aware Social Work is not the easiest job. There are many reasons for this ranging from the bureaucratic ones relating to case load and resources but there are also the day to day we are involved in people’s lives in usually tough situations ones also. When first starting in the journey of Social Work a lot of people talk about the want to help people and I am not saying that we don’t but that’s not what it is all about in the practical sense. We spend a lot of our time behind the scenes finding information or putting together referrals to the appropriate people. I try and explain processes and how things work as best as I can but there will also be occasions where I have to refer them elsewhere or signpost to the appropriate team to deal with the particular query. We have cases come to our team often due to carer strain and to look into options to alleviate this. There are a few reasons why I think this happens. There is the obvious so we can provide sup...

Unconscious Bias and Discrimination

  I attended a really interesting session about unconscious bias this week. It really got me thinking about the way I view the world and how a lot of our perceptions come down to availability of information.  We did an activity where we were asked to picture someone in a specific job role. Most people had the same image even though none of us know someone who works in that role. It has come from what we have seen in the media. Films, TV programs etc. It's so interesting the impact the world has on us when we don't even realise it.  There are so many assumptions, prejudices and stereotypes that we are all aware of that seem to have just been accepted. Jokes are made about them, conversations are steered in a specific direction because of something that people "think" is true information.  One term that was mentioned in this session that I'd not heard before was benevolent discrimination. It was explained to us as the person saying it not realising it is...

Kindness is free

  Something that nobody mentioned to me when I was studying was that the connections you make are so helpful. Speaking with people working in other teams let you know not only what that team does but also who would be suitable to use their service. Building links with different agencies allows knowledge to be built around where you can signpost people to if your service is not appropriate for them. I started making connections when I was still studying and was on placement. I would attend conferences and go introduce myself to the people who had been speaking. This not only allowed me to get their contact details which would allow me to contact them to ask questions or organise something it also meant that they knew who I was. I did not know if this had any impact until I was in an online session more recently. One of the people I had gone and introduced myself to at one of these types of events said that she remembered meeting me because I was one of the only people to com...